Privacy Policy

1. Introduction

This Privacy Policy explains how BookMyGadget collects, uses, stores and protects information when you visit our website, create an account, place an order or otherwise interact with our services.

By accessing or using the BookMyGadget website, you acknowledge that you have read and understood this Privacy Policy.

If you do not agree with this Privacy Policy, please discontinue use of our website.

2. Information We Collect

We may collect information that you provide to us when you use our website or purchase our products.

2.1 Personal Information

Depending on your interaction with our website, this may include:

• Full name
• Email address
• Mobile or phone number
• Billing and shipping address
• Order and transaction details
• Information provided when contacting customer support

2.2 Technical Information

We may also collect certain information automatically when you visit or use our website, such as:

• IP address
• Browser type
• Device-related information
• Pages viewed
• Website activity
• Date and time of access
• Referring and requested URLs

3. How We Use Your Information

The information we collect may be used for purposes including:

• Processing and fulfilling your orders.
• Providing shipping and delivery services.
• Communicating with you regarding your order.
• Providing customer support.
• Processing payments and transactions.
• Improving our website and customer experience.
• Detecting and preventing fraud or unauthorized activity.
• Maintaining the security of our website and services.
• Sending service-related communications.
• Complying with applicable legal and regulatory requirements.

4. Order & Customer Information

When you place an order with BookMyGadget, we may need to collect information such as your name, contact details and delivery address to process and fulfil your order.

This information may also be used to provide order updates, delivery information, customer support and other services directly related to your purchase.

5. Payment Information

BookMyGadget may use third-party payment service providers, including Razorpay, to process online payments.

Customers should review the applicable payment provider's policies for information regarding payment processing and data handling.

6. Cookies & Similar Technologies

Our website may use cookies and similar technologies to improve website functionality, understand website usage and enhance your browsing experience.

Cookies are small files that may be stored on your device when you visit a website.

Depending on your browser settings, you may be able to control or disable cookies. Disabling certain cookies may affect some features or functionality of the website.

7. Third-Party Services

We may work with third-party service providers to operate and improve our website and services.

These may include service providers involved in:

• Payment processing
• Order delivery and logistics
• Website hosting and technology
• Analytics and website performance
• Customer support

Information shared with service providers will be limited to what is reasonably required to provide the relevant service, subject to applicable law and contractual requirements.

8. Sharing of Information

We do not sell your personal information as a business practice.

We may share relevant information with service providers, payment processors, logistics partners, technology providers or other parties where necessary to provide our services or fulfil your order.

We may also disclose information where required by applicable law, legal process, governmental authorities or regulatory requirements.

9. Data Security

We take reasonable measures to protect personal information against unauthorized access, misuse, alteration or disclosure.

However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure.

Customers should also take appropriate steps to protect their account, device and login information.

10. Data Retention

We may retain information for as long as reasonably necessary to provide our services, fulfil transactions, maintain business records, resolve disputes, prevent fraud and comply with applicable legal or regulatory obligations.

11. Your Privacy Choices

Depending on applicable law, you may contact us regarding your personal information and request appropriate assistance concerning your information.

You may also contact us if you believe that the information we hold about you is inaccurate or if you have questions about how your information is being used.

12. Marketing Communications

Where permitted and where appropriate, we may communicate with you regarding products, offers, services, updates or promotions.

If you no longer wish to receive promotional communications, you may contact us or use the available unsubscribe option where provided.

13. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate authorization.

If you believe that a child has provided personal information to us, please contact us so that we can review the matter and take appropriate action.

14. Third-Party Links

Our website may contain links to third-party websites or services. These websites may have their own privacy policies and terms.

BookMyGadget is not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.

15. Changes to This Privacy Policy

BookMyGadget may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology or applicable legal requirements.

Any updated version will be published on this page with a revised Last Updated date.

We encourage you to review this page periodically for the latest information about our privacy practices.

16. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the applicable laws of India.